Support

Parents sign in with the same parent portal login your school already gives you (for example, Blackbaud). There's no separate AskMySchool password to create.

Go to Sign in, choose your school, and sign in through your school's portal. You'll come straight back to AskMySchool once you're in. If your portal login doesn't work, your school's office or IT help desk can reset it. School staff sign in at Staff sign in.

AskMySchool is only available at schools that have set it up, so your school may not be using it yet. If you think it should be listed, ask your school's office, or email us at lucas@askmyschool.app with your school's name and we'll look into it. Schools interested in AskMySchool can reach us at the same address.

Answers are written by AI from your school's documents, and AI can make mistakes. Every fact links to the document it came from, so open the citation to check anything important, and contact your school directly if something matters (a deadline, a cost, a medical or safety question).

Tap the thumbs-down under the answer to flag it. Flagged answers go to your school's staff, who can see the question and fix or add the document behind it.

To answer a question, your question and the relevant excerpts from your school's documents are sent to Google's Gemini AI. Your children are described by grade level, not by name. You're asked to agree before your first question, and you can withdraw that at any time from your Profile (you won't be able to ask questions until you agree again).

In the app, open Profile and choose Delete account. If you can't sign in, or would rather we do it, email privacy@askmyschool.app from the address on your account and we'll delete it for you.

Read our Privacy Policy to see what we collect and why, and our Terms of Service. Privacy questions can go to privacy@askmyschool.app.